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Bilingual Onboarding Guide - Mandarin​/English; Remote

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77001, USA
Listing for: Gruppo-Hera
Full Time, Part Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • Language/Bilingual
    Bilingual, Chinese Speaking, English Speaking
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking, Customer Success Management
Salary/Wage Range or Industry Benchmark: 40 - 50 USD Hourly USD 40.00 50.00 HOUR

Job Description & How to Apply Below

Position: Bilingual Onboarding Guide - Mandarin/English (Remote)

Hera is seeking an Onboarding Guide to welcome families referred by doctors and guide them from initial questions to their first Hero appointment. You’ll be the first voice, building trust and removing onboarding obstacles to ensure a smooth start for families.

This remote role requires Mandarin-English fluency, 30–40 hours per week during EST business hours, and compensation of $28-32/hour base plus enrollment bonuses, with top earners reaching $40–50/hour.

This role, Bilingual Onboarding Guide
- Mandarin/English (Remote) at Gruppo-Hera, could be your next move.

We have an opening for a Bilingual Onboarding Guide
- Mandarin/English (Remote) in United States within Sales, Other.

This role, Bilingual Onboarding Guide
- Mandarin/English (Remote) at Gruppo-Hera, could be your next opportunity.

Are you ready to take on the Bilingual Onboarding Guide
- Mandarin/English (Remote) role at Gruppo-Hera?

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