Area Manager, Management Operations Manager

About The Role

Location: Peterborough (an surrounding areas)
Salary: £32,500 per annum Contract Type: Permanent Hours Per Week: 40

As an Area Manager for our social housing portfolio, you will take ownership of day‑to‑day operational delivery across multiple sites, ensuring our teams provide a consistently high standard of service. You’ll be the first point of escalation for clients and colleagues, building strong relationships, resolving issues swiftly, and making sure every site reflects The Atlas Way.

You will lead, coach, and support Supervisors and front‑line teams, carrying out regular site visits, audits, and performance reviews to ensure quality, compliance, and safety. You’ll manage service performance, track missed visits, oversee payroll accuracy, maintain essential operational documentation, and support the mobilisation of new contracts.

In this role, you will also contribute to continuous improvement by identifying efficiencies, championing innovation, and promoting our values. This position is field‑based across the Peterborough area, with a blend of home working, client meetings, and time spent with teams on site.

• You’ll be an experienced operational leader who thrives in a fast‑paced, people‑focused environment. With a background in facilities management, cleaning, housing, or a similar sector, you’ll be confident managing multiple sites and geographically dispersed teams.
• You communicate clearly, build trust quickly, and approach challenges with a solutions‑focused mindset. Strong organisation and problem‑solving skills are essential, along with the ability to manage performance, coach teams, and maintain excellent client relationships. You’ll be commercially aware, confident with reporting systems, and committed to delivering safe, compliant, high‑quality services.
• Most importantly, you’ll live our values, supporting colleagues, taking ownership, being honest, and always striving to deliver a WOW service. A full UK driving licence and willingness to travel between sites is essential.

• Full learning and support from Atlas to help you succeed in your role.
• Financial wellbeing benefits via Stream – real‑time access to earned wages and exclusive discounts at top retailers.
• Career progression opportunities within a growing company.
• Tailored learning and development support in areas that interest you.
• Recognition programmes, including our Stars of Atlas awards.
• Cycle to work scheme and workplace pension.
• A collaborative and supportive work environment where people value and help each other.
• An opportunity to work in a fast‑growing business with significant career advancement potential.

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and 100% owned by our employees, we are now one of the fastest‑growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day.

To ensure we remain focussed on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

To create happiness in ourselves and others. We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

We are a family – just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

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