Marine Cargo Claims Manager

Marine Cargo Claims Manager

Location: UK (Hybrid/Remote with required on-site handover)
Salary: GBP 60,000 – 70,000
Start: ASAP for full handover period

Our client, a long‑established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to lead its Group Central Claims function. The candidate will receive a substantial handover period, depending on their notice period. Remote working can be considered, but the successful candidate must be able to work hybrid or fully on‑site during the handover period, which may last several months.

• Manage the Group Claims department and support global offices.
• Handle freight liability and marine cargo claims from first notification through to settlement, including recoveries.
• Liaise with insurers, surveyors, legal teams, clients and internal stakeholders.
• Advise on contract drafting, risk assessment and cargo acceptance policies.
• Lead training across group offices on relevant legal, insurance and claims topics.
• Compile workflow, renewal and performance reports.
• Contribute to systems development and continuous improvement.
• Manage the Group Freight Liability insurance policy.
• Report at Board and Director level.

• Strong experience in marine cargo and freight transport liability claims.
• Deep understanding of the legal frameworks governing international transport (CMR, Hague/Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA, Incoterms).
• Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation.
• Ability to manage complex, high‑value global claims.
• Proven managerial capability and confidence when reporting at senior and Board level.
• High competency with Microsoft 365.
• Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable.
• ACII qualification and/or a Law degree would be advantageous.

Note: This role will not suit someone from hull, machinery or non‑cargo marine insurance backgrounds.

• Global exposure with a respected international shipping group.
• Opportunity to step into a senior leadership position with full support during handover.
• Strategic responsibility, reporting directly to senior directors.
• Rare opening due to planned retirement.

To discuss this role in confidence, contact Red Recruit Global. Early applications are encouraged due to the required handover timeline. If you would like to know more about this opportunity or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.

Red Recruit specialises in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or apply directly.