Area Manager, Management Operations Manager

Rented Housing Area Manager

• Location:
  
  Home based with regular travel across Norfolk, Norwich and Saffron Walden
• Contract:
  
  Fixed Term to end March 2027
• Salary:
  Up to £46,527 p.a. pro rata

At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We’re looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.

As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.

• Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.
• Lead and coach teams to deliver strong performance aligned with our values and housing strategy.
• Foster excellent resident relationships, resolving issues effectively and driving satisfaction.
• Conduct safety audits, manage risk, and respond to emergencies with professionalism.
• Manage budgets and resources to achieve financial targets and goals.
• Build strong partnerships with contractors, local authorities, and community organisations.
• Monitor KPIs and performance, reporting regularly to the Operations Manager.
• Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.

You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.

• Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly.
• Agility in decision-making and a problem‑solving mindset.
• Experience managing teams, with a focus on development and high performance.
• A flexible, resilient approach—comfortable working independently and collaboratively.
• Confidence managing sensitive information and engaging with diverse stakeholders.
• Excellent organisational and time‑management abilities.
• Competence with Microsoft Office and a willingness to learn new systems.

• Educated to A‑Level standard or equivalent, with a willingness to gain further qualifications if needed.
• Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means.
• Willingness to undertake regular training and attend external meetings/events.

Not Applicable

Temporary

Health Care Provider and Management

Non‑profit Organizations