Work from home - Project Manager SaaS

Company:

Our client provides a cloud-based employee health platform specifically designed to help organisations successfully manage, monitor and take appropriate action to support employee health and wellbeing.

The company is in an exciting period of growth. Additionally, a key element to their success is their pedigree as a software business, with client attrition rates at almost zero. As such this is a great opportunity to join a high end grade, evolving, fast paced software organisation. With incredible high levels of quality, not only in terms of their software provision but in their service offering too.

They are now seeking a strong project management professional that will play a key role in a vitally important area of their business going forward.

Job purpose:

To project manage a range of small, medium and large complex projects, from project initiation through to closure. Responsibility for ensuring projects are on track and to within the agreed budget. Projects will include Client Implementations, Business Change and Product Development.

This role will also carry out project administration duties to ensure internal processes are adhered to.

Responsibilities:

End to end project management of small, medium and large complex projects from project set up through to closure. This will include;

Work with the Account Manager/CEO/Operations Manager to determine the scope, delivery scales, and financial costings of a project

Build and keep up to date a project plan to be agreed with the client and lead technical delivery consultant

Ensure the project is resourced efficiently taking into account resource capacity and skills

Monitor delivery of the project on a daily basis to ensure the project is completed on time, scope and to agreed budget. Escalate any risk or issues impacting the delivery of the project

Manage client expectations and ensure project deliverables are met. If any issues arise that may impact the plan, proactively communicate risks, delays, and potential solutions

Manage any changes to the project by following the change request process

Complete weekly status reports to provide the Operations Manager/CEO with a temperature check on project delivery

Ensure projects are invoiced monthly as required

Ensure all company processes are followed as outlined (included gated project management procedures)

Play a key role in leading, supporting and mentoring the existing PM team (currently two team members)

Help develop best practices and drive improvements in project delivery processes

Act as a point of guidance for junior PMs, providing coaching and knowledge sharing to strengthen overall team performance

Skills and knowledge:

Experience of managing Client facing projects

Significant experience in a project management role managing complex projects end to end

Experience of the end to end project life cycle from project initiation through to closure

Experience of both agile and waterfall project management methods

Experience of working in a dynamic, fast paced environment with changing priorities

Excellent organisation skills, able to manage multiple tasks and projects

Confidence to communicate, negotiate and influence varying levels of stakeholders both internal and external

Able to build rapport with others

Experience mentoring or supporting other Project Managers in their development.

Ability to lead by example, providing guidance on best practices and project management methodologies

Comfortable with influencing and supporting junior team members while maintaining your own project responsibilities

Resilient individual with the ability to work calmly under pressure

Diligence and attention to detail to ensure work is delivered to a high standard

Able to work independently but be a key contributor to a highly efficient team

PRINCE 2 or equivalent is advantageous but not essential

Experience of Celoxis Project Management tool is advantageous but not essential