Regional Retail Sales Manager; remote​/multi-region, Midlands and Scotland

City:
London

Country/Region: GB

Final date to receive applications:

-

Highly competitive salary plus quarterly on-target bonus of 15% if sales targets achieved (with quarterly stretch target bonus of 40%) and other excellent benefits

We’re seeking a dynamic, commercially astute Regional Retail Sales Manager to join Pandora on a permanent contract, with the flexibility to support non‑permanent regional assignments.

This unique role is designed for someone who thrives in a fast‑paced, agile environment — stepping in to provide temporary cover, troubleshoot performance challenges, and lead on strategic sales initiatives across different regions. Whether supporting a region for a fixed period or contributing to national retail projects, you’ll bring energy, insight, and adaptability to every assignment.

This is a remote, multi‑region, field‑based role, requiring regular travel across designated areas primarily across the Midlands, Northern England and Scotland. You’ll need to be comfortable working independently, making quick connections, and translating both sales and people data into meaningful action.

In the UK, we are very proud to have been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

What to expect from the role

You’ll build, coach and lead high performing teams and strategically drive exceptional sales and profitability whilst retaining a customer‑centric ‘best in class’ approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The regional manager will be responsible for building strong partnerships with key stakeholders and implement innovative strategies in order to sustainably maximise the people, product & operational opportunities within the region.

Key responsibilities:

• Drive sales performance and profitability across assigned regions or projects, identifying opportunities and responding swiftly to the commercial challenges.
• Ability to diagnose issues, generate a plan that has sequencing that can deliver sustained growth through building bench strength
• Analyse commercial and people data to identify trends, uncover opportunities, and implement targeted actions.
• Champion customer‑centricity, ensuring stores deliver exceptional experiences that build loyalty and elevate the Pandora brand.
• Support and embed the Pandora Customer Experience Model, coaching teams to exceed expectations and drive salesmanship.

Leadership & Culture

• Lead with authenticity, consistently demonstrating Pandora’s values and leadership behaviours.
• Build high‑performing, inclusive teams that are engaged, motivated, and aligned with strategic goals.
• Foster a culture of continuous development through being a strong performance coach. Supporting succession planning and career growth.
• Influence regional culture and performance, even in short‑term assignments, leaving a lasting positive impact.
• Ability to understand and apply situational leadership.

Operational Excellence

• Manage multiple priorities and work streams with agility, ensuring deadlines and deliverables are met.
• Uphold high standards in stock management, loss prevention, and compliance across all assigned stores.
• Role model best practices in health & safety, security, and data privacy, proactively identifying and mitigating risks.

About you

• A confident, adaptable leader who thrives in exciting fast‑paced, agile and changing environments
• An true leader with extensive experience in managing multiple stores for high‑revenue, faced past retailers
• A customer‑centric and service‑focused people manager with a target‑driven and sales‑focused mentality
• An inspiring leader, coach and mentor with excellent people development skills
• Comfortable working remotely and travelling across regions and staying over as required
• Able to quickly assess business needs, build relationships, and deliver results.
• Passionate about retail, people development, and driving commercial success.
• Ability to work with multiple peers and stakeholders collaboratively to deliver end goals.

Our values, and how they fit in to this role

• Thinks strategically and explores future possibilities.
• Innovates and…