Remote Director, Enterprise Call Center Operations
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Management
Change Management, Operations Management, AI Business & Operations
Job Description & How to Apply Below
Driven Brands is hiring a Director, Call Center Operations to lead enterprise customer care across its portfolio. Remote - United States. You will own the operating model, performance framework, and transformation roadmap to improve customer experience, service quality, and cost-to-serve.
You will lead a high-performing team, manage in-house and outsourced partners, and drive modernization with automation, analytics, and AI-enabled capabilities across CCaaS, CRM, and workforce management.
We would love to welcome a new Remote Director, Enterprise Call Center Operations to our team in NC, United States.
This posting is for the Remote Director, Enterprise Call Center Operations role at Driven Brands, Inc., based in NC, United States.
We are looking to fill the Remote Director, Enterprise Call Center Operations position at Driven Brands, Inc. in NC, United States.
The Remote Director, Enterprise Call Center Operations role at Driven Brands, Inc. is now open for applications in NC, United States.
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