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Remote Manager, Workforce Planning & Analytics

Remote / Online - Candidates ideally in
Peoria, Peoria County, Illinois, 61601, USA
Listing for: Independence Pet Group
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Management
    HR Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 91000 - 113000 USD Yearly USD 91000.00 113000.00 YEAR

Job Description & How to Apply Below

Independence Pet Holdings is seeking a Manager of Workforce Management to lead forecasting, scheduling, real-time adherence, and capacity planning for a high-volume pet insurance contact center. You will coach a team and partner with operations, analytics, technology, and vendor groups to optimize staffing and service levels across channels.

The ideal candidate has 7+ years in workforce management, 3+ years of people leadership, and strong Excel/BI skills.

This role, Remote Manager, Workforce Planning & Analytics at Independence Pet Group, could be your next move.

This opportunity is part of our work in Human Resources, Management & Operations.

The advertised compensation is 91..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Manager, Workforce Planning & Analytics role in the description above.

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