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Remote Client Experience Manager – Healthtech

Remote / Online - Candidates ideally in
Somerville, Middlesex County, Massachusetts, 02143, USA
Listing for: PHIL
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR

Job Description & How to Apply Below

PHIL is seeking a Manager, Client Engagement to lead the team that handles escalations from manufacturer field sales teams, driving cross-functional resolution. This is a people leadership and operations improvement role, not a ticket queue.

You'll report to the VP, HCP Engagement and guide a team working with Client Success, Operational Excellence, Strategic Operations, and Product to shift toward preventive AI-enabled improvements. This fully remote role supports multiple states including MA.

This Full Time role is for the Remote Client Experience Manager – Healthtech role at PHIL.

This is a Full Time role.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, Management & Operations.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

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