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Remote Senior Manager, Mid-Market Customer Success

Remote / Online - Candidates ideally in
El Paso, El Paso County, Texas, 79901, USA
Listing for: Foley
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 150000 - 210000 USD Yearly USD 150000.00 210000.00 YEAR

Job Description & How to Apply Below

Foley is seeking a Senior Manager of Mid-Market Customer Success to lead a growing remote team. You will oversee ~8 Customer Success Managers handling 800+ mid-market customers, driving $16MM in revenue while focusing on retention, expansion, and NRR/GRR targets.

You will partner with Sales, Product, Marketing, and others to improve customer outcomes, scale the CS function, and ensure proactive engagement using Planhat.

Join us at Foley as our next Remote Senior Manager, Mid-Market Customer Success in TX, United States.

We would love to welcome a new Remote Senior Manager, Mid-Market Customer Success to our organisation in TX, United States.

For the Remote Senior Manager, Mid-Market Customer Success position at Foley, we are reviewing applications now.

Step into the Remote Senior Manager, Mid-Market Customer Success role at Foley in TX, United States and grow with us.

Position Requirements

10+ Years work experience
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