Remote Client Engagement Manager: Escalations & AI Ops
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Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
PHIL is seeking a Manager, Client Engagement to lead a team handling escalations from manufacturer clients’ field sales teams. The role shifts toward preventing escalations as AI triage expands, reporting to the VP, HCP Engagement, and collaborating with Client Success, Operational Excellence, and Product.
You’ll own operational quality and follow-through, guiding a team of Professionals while shaping process improvements and program launches. Fully remote in eligible US states.
For the Remote Client Engagement Manager:
Escalations & AI Ops position at PHIL, we are reviewing applications now.
Are you ready to take on the Remote Client Engagement Manager:
Escalations & AI Ops role at PHIL?
We would love to welcome a new Remote Client Engagement Manager:
Escalations & AI Ops to our team in Heber, UT, United States.
Step into the Remote Client Engagement Manager:
Escalations & AI Ops role at PHIL in Heber, UT, United States and grow with us.
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