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Remote Held-Order Resolution Manager

Remote / Online - Candidates ideally in
Syracuse, Onondaga County, New York, 13201, USA
Listing for: Uniti
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Uniti, through its Kinetic business unit, seeks an experienced Manager to lead the Held Order Management team responsible for consumer fiber orders returned from the field. You will ensure 48-hour entry in DCRIS/Salesforce, then project-manage to disposition; collaborate across Field Ops, Construction, Engineering, and HR to clear blockers and optimize processes.

The role requires strong expertise in order visibility tools (DCRIS, Kinetic Salesforce, MIROR) and mastery of reporting (Snowflake,

We would love to welcome a new Remote Held-Order Resolution Manager to our team in New York, NY, United States.

Learn more about the Remote Held-Order Resolution Manager role in the description above.

We appreciate your interest in this position.

Join Uniti and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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