Information Resources Senior Manager

Job Description At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us.  Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

Position Summary The Senior Manager, Information Resources is responsible for the management and accessibility of the firm’s information resources and the operational administration of designated practice applications. This role directs the department’s global Information Resources team with the objective of delivering information resources and services innovatively, seamlessly, and cost-effectively.

The position oversees centralized resource operations, including purchasing, licensing, contract administration, access, utilization, and renewals, with a significant focus on vendor strategy and the negotiation of pricing, licensing, service levels, and other commercial terms. Financial responsibilities include developing portfolio budget proposals and forecasts, managing portfolio expenditures against approved budgets, and using financial and usage data to recommend purchases, renewals, consolidation, and cost optimization.

The Senior Manager puts departmental priorities into practice, implements established policies and procedures, and works with regional teams to provide consistent services. Working with application owners and technology partners, the role improves processes and manages approved projects to integrate resources with firm systems and workflows.

Position can be fully remote.

Applicants must reside in a state where K&L Gates is authorized to employ remote workers and be able to travel to a K&L Gates office as needed.

Key Relationships Reports to the Director, Research, Information, and Practice Technology. Works closely with the Associate Director, Practice Engagement;
Knowledge Management and Innovation; other Research, Information, and Practice Technology functional leaders; business owners and practice stakeholders;
Digital & Technology;
Finance;
Procurement; application owners; and external providers.

Direct Reports Manager, Research Technology Manager, Information & Practice Resources Manager, Research & Information, Australia Manager, Research & Information, Europe & Middle East Senior Analyst, Information Resources Essential Duties Lead and manage the global Information Resources team, setting priorities, allocating work, developing staff, and contributing to departmental strategy and planning.

Bring regional purchasing, renewal, and reporting practices into alignment with the firm’s centralized model, working with regional stakeholders to address business and contractual requirements.

Develop portfolio budget proposals and forecasts, manage expenditures against approved budgets, and oversee invoicing, coding, payment operations, reconciliations, cost allocations, financial reporting, controls, and data integrity in partnership with Finance. Review financial performance and material variances, ensuring timely resolution and appropriate escalation of significant exceptions.

Lead new vendor onboarding, licensing, contract administration, and related approval processes with Finance, Procurement, and relevant stakeholders.

Partner with the Associate Director, Practice Engagement, on trial administration, including submitting and tracking demand requests, preparing documentation, routing requests for approval, and reporting usage.

Oversee resource requests, acquisitions, renewals, and cancellations, ensuring accurate records, timely completion, and compliance with established approval processes.

Maintain a clear global view of portfolio costs, utilization, and contractual commitments, and identify opportunities to reduce duplication, lower costs, improve terms, and increase value.

Collaborate with business owners to assess needs and evaluate alternatives; recommend purchases, renewals, cancellations, and consolidation; and oversee approved changes.

Lead vendor negotiations for new agreements, renewals, and amendments, using portfolio, market, financial, and usage data to secure favorable pricing, licensing, service levels, contractual protections, and other commercial terms; manage vendor relationships and escalate strategic commitments, material risks, and significant exceptions as appropriate.

Oversee information resource systems and technologies, including resource management platforms, access and authentication, license and credential…