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Client Relationship Management

Remote Call Center Team Lead - Drive KPIs & Growth

Remote / Online - Candidates ideally in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: American Behavioral Research Instit
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR

Job Description & How to Apply Below

A leading behavioral research organization is seeking an experienced Call Center Team Lead in Boca Raton, Florida. This remote position will involve overseeing daily operations, managing staff, and maximizing efficiency. Responsibilities include training team members, creating performance goals, and reporting on productivity. Strong leadership and customer service metrics knowledge are essential for this role.
We would love to welcome a new Remote Call Center Team Lead
- Drive KPIs & Growth to our group in Boca Raton, FL, United States. This posting is for the Remote Call Center Team Lead
- Drive KPIs & Growth role at American Behavioral Research Instit, based in Boca Raton, FL, United States. We are looking to fill the Remote Call Center Team Lead
- Drive KPIs & Growth position at American Behavioral Research Instit in Boca Raton, FL, United States.
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