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Senior CS Manager - Remote, Equity, AI-Driven

Remote / Online - Candidates ideally in
Bakersfield, Kern County, California, 93301, USA
Listing for: DataGrail
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 140000 - 200000 USD Yearly USD 140000.00 200000.00 YEAR

Job Description & How to Apply Below

Position: Senior CS Manager - Remote, Equity, AI-Driven Growth

Data Grail is seeking a Senior Manager, Customer Success who will lead and develop a team of Customer Success Managers (CSMs) in San Francisco. The role focuses on ensuring high performance in renewal rates while directly coaching customers and CSMs.

The ideal candidate should have experience in a SaaS environment and strong coaching instincts, allowing them to manage effectively while engaging with data and customer interactions.

  • Competitive compensation includes health benefits, equity, and a flexible working environment.

We are currently recruiting a Senior CS Manager
- Remote, Equity, AI-Driven Growth for our team in San Francisco, CA, United States.

This Full Time opportunity is for the Senior CS Manager
- Remote, Equity, AI-Driven Growth role at Data Grail.

We are seeking a motivated Senior CS Manager
- Remote, Equity, AI-Driven Growth to join Data Grail in San Francisco, CA, United States.

Position Requirements

10+ Years work experience
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