Remote Manager, Customer Outcomes & Retention
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Management
Client Relationship Management
Job Description & How to Apply Below
FMX is seeking a Manager of Customer Outcome Management to lead the COM team and drive retention, adoption, and value across post-implementation accounts. You will partner with peers to ensure consistency across segments and allocate ~30% to strategic initiatives while 70% focuses on direct team management.
Ideal candidates have 4+ years in customer success or SaaS with 2+ years of people management experience, and a proven track record of improving retention metrics.
We are looking to fill the Remote Manager, Customer Outcomes & Retention position at FMX in Columbus, OH, United States.
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We would love to welcome a new Remote Manager, Customer Outcomes & Retention to our team in Columbus, OH, United States.
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