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Senior Escalations & Programs Manager - Remote

Remote / Online - Candidates ideally in
Santa Ana, Orange County, California, 92701, USA
Listing for: Samsara
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Management
    Business Administration
  • Business
    Customer Success Management, Business Administration
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR

Job Description & How to Apply Below

Samsara is seeking a Senior Escalations Program Manager to own our most complex customer escalations and drive durable improvements. About 70% of time will involve complex finance-related escalations, coordinating cross-functional resources, and delivering executive-level updates; 30% will focus on programs to prevent issues and scale processes.

This role suits a structured, customer-centered operator who can translate escalations into systemic improvements and collaborate across Sales, Finance,

For the Senior Escalations & Programs Manager - Remote position at Samsara, we are reviewing applications now.

The position is based in California City, CA, United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

The advertised compensation is 140..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Position Requirements

10+ Years work experience
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