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Senior Manager, Mid-Market Customer Success — Remote Growth Leader

Remote / Online - Candidates ideally in
Scranton, Lackawanna County, Pennsylvania, 18501, USA
Listing for: Foley
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 150000 - 190000 USD Yearly USD 150000.00 190000.00 YEAR

Job Description & How to Apply Below

Foley is seeking a Senior Manager, Mid-Market Customer Success to lead a growing team of about 8 CSMs serving 800+ mid-market customers, overseeing $16MM in revenue. You will drive adoption, retention, and expansion strategies, reduce churn, and maximize net and gross revenue retention while aligning cross-functional efforts.

This role is fully remote within the United States, with occasional travel to offices for collaboration and training.

Are you ready to take on the Senior Manager, Mid-Market Customer Success — Remote Growth Leader role at Foley?

We are seeking a motivated Senior Manager, Mid-Market Customer Success — Remote Growth Leader to join Foley in PA, United States.

Consider building your career as a Senior Manager, Mid-Market Customer Success — Remote Growth Leader at Foley.

The Senior Manager, Mid-Market Customer Success — Remote Growth Leader position in the Sales field is open for applications.

Position Requirements

10+ Years work experience
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