Senior Manager, Mid‑Market CS - Lead & Retention; Remote
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Management
Client Relationship Management, BD Manager
Job Description & How to Apply Below
Foley is seeking a Senior Manager, Mid-Market Customer Success to lead a growing team of about 8 CSMs serving 800+ mid-market customers, with a $16MM revenue base. The role focuses on retention, expansion, and maximizing net and gross revenue retention while shaping a world-class customer success function.
This remote-enabled leadership position invites a strategic operator to scale workflows, drive proactive outreach, and partner with Sales, Product, and Marketing to improve customer outcomes.
We are currently recruiting a Senior Manager, Mid‑Market CS
- Lead Growth & Retention (Remote) for our team in TN, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Manager, Mid‑Market CS
- Lead Growth & Retention (Remote) role in the description above.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).