Merchandise Coordinator - Amazon

Discover your 100% YOU with the company!

Position:
Merchandise Coordinator - Amazon Work setup:
Work from home

Why join the company?

You'll have:

• Competitive Rewards:
  Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

• A Collaborative Spirit:
  Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony:
  Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth:
  Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork:
  Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role :

The Merchandise Coordinator – Amazon keeps our brand partners' Amazon catalogs accurate, complete and selling. This role executes the day-to-day merchandising work across Seller Central (3P) and Vendor Central (1P): launching new products, building enhanced listing content, keeping live listings healthy, and resolving catalog errors and support cases quickly.

The Coordinator follows Brand Jump's Marketplace SOP — Amazon & 3P closely, works from the Amazon Records as the source of truth, and partners with the Marketplace Manager, Brand Managers, Brand Content Managers and our 3P team so every load reaches the site correctly and on time. Prior hands‑on Amazon experience is required. It is an execution-focused role for someone who is meticulous, organized, comfortable in large spreadsheets and portals, and who enjoys solving the puzzle when Amazon rejects a file or suppresses a listing.

Duties & Responsibilities Product Launches & Catalog Setup

• Launch new products on Amazon through flat-file templates, Seller Central / Vendor Central portals and the PIM (River Sand / Syndigo), making sure every requirement is met before submission

• Build and maintain parent/child variation families so sizes, finishes and colors sit together on one detail page

• Create ASINs and pass them to the 3P team (Belami, Shop Freely, Cymax) through Click Up when the Amazon Record shows authorized 3P sellers

• Know the difference between our 1P (Vendor Central) and 3P (Seller Central) accounts, and follow the right load path for each brand as noted in the Amazon Record

• Keep the Amazon Record and Click Up tasks current so the team always sees accurate status

Listing Content

• Generate enhanced listing content for 100% of new SKUs (Amazon-direct and 3P) using our Amazon enhanced-content skill in Claude, then review it against the Content QA checklist before it goes on the template

• Follow our Amazon file house rules so listings aren't rejected or suppressed: no HTML in descriptions, no warranty language in bullets, backend search terms under 240 bytes with no repeated words, and consistent wording across a product family

• Optimize live listings above the fold (titles, bullets, images) as part of catalog-health projects, including Vendor Central clean-ups such as removing model numbers from 1P titles

• Upload A+ Content and load assets into Amazon Brand Store modules once creative is approved, and clear basic image or system errors

Catalog Health & Troubleshooting

• Monitor listing health daily: suppressed, inactive, stranded and non-buyable listings, with priority on inactive items that still have inventory

• Read and resolve Amazon error codes and flat-file processing reports, re‑submitting corrected files

• Open, track and follow up on Seller Support and Vendor Central cases, logging case IDs in our trackers and escalating to the Marketplace Manager when a case stalls

• Flag catalog‑contribution and brand‑authority issues (for example, legacy 1P data overriding our updates) so…