Regional Engagement Officer

Role Status
:
Full-time, 37 hours per week

Location:

Home based, within South England or Midlands, with occasional travel for team meetings or events.

Interview stages: 1st Stage interviews will be held online (30 mins)

The successful candidates will then be invited to an in-person interview at the London office (N1 7JE
)

Closing date: 12th January - We reserve the right to close the advert early should we receive high volumes of applicants

Regions:
South East, South West, London, East of England, East Midlands and West Midlands

The role requires occasional travel to attend meetings regionally and nationally, which may include overnight stays. It also involves some work outside standard office hours, as well as attendance at four staff meetings held annually in London

To develop productive working relationships with volunteers in CIHT’s Regions and Nations

To develop and deliver materials and membership services to support the Regions and Nations

To monitor and report regularly on the Regions’ performance

The Chartered Institution of Highways and Transportation (CIHT) is a charity, learned society, membership body and leading voice for those who work in the highways, transport and infrastructure sector. CIHT members come from within the private, public and academic sectors. We offer a neutral space to inform, network and discuss transport sector issues, with the sector at large, offering 360-degree perspective and insight.

We champion equality, diversity and inclusion. We work with employers to encourage people from all backgrounds to choose a career in our sector. Society relies on safe, sustainable and integrated environmentally friendly transport and infrastructure systems. Our members play a vital part in meeting that need. CIHT works with our members to improve the standard of practice across the fields of highways, transportation and infrastructure.

We are the lead voice of the highways and transportation profession in the UK.

Key Responsibilities of the role:

• To support the Regions in developing and delivering campaigns to recruit and retain members locally
• To advise on the regional business planning process, and collect and collate annual returns.
• To advise the Policy & Technical team of technical issues of interest in the regions and nations
• To monitor the regional mini-sites on CIHT’s website to ensure that they are up-to-date
• To attend regional committee meetings to provide an update on CIHT activities, advise on regional best practice and report back to the Membership Manager on issues that require attention
• To collate returns of quarterly accounts from regional treasurers and forward to finance (JS2) for processing.
• To maintain details of regional volunteers on the membership database
• To collate and issue monthly membership statistics to the nominated contact in each Region
• To encourage active use of social media to support regional engagement (I.E. Linked In)
• To support the Emerging Professionals Network
• To produce the bi-weekly regional e-newsletter
• To provide updates for the Regional Officers Handbook and other support materials
• To organise and participate in webinars for regional committee members with particular responsibilities (e.g. Treasurers)
• To draft papers for, and participate in, Regional Panel meetings
• To maintain the KPI reporting and support the Membership Engagement Manager with collating and presenting results if necessary
• To respond to requests from regional volunteers for information and advice in a timely and efficient manner
• To inform CIHT staff of progress and achievements in the Regions and Nations at staff meetings.
• Other duties within the competence of the job holder as required by the Institution
• Clear and confident communication
• Experience coordinating events (virtual and in-person)
• Understanding of event management systems, including webinar platforms
• Ability to work independently and as part of a team
• Experience working with volunteers
• Proven problem-solving and negotiation skills
• Consistently high level of customer service delivery
• Strong organisational and prioritisation skills to meet agreed outcomes
• Excellent IT skills, including MS Word and Excel
• Exper…