Clinical Support Worker - Ophthalmology

Responsibilities

• Assist the registered nurses in the delivery of high quality patient care and the general wellbeing and comfort of patients.
• Maintain accurate records of the patient's care, documenting as appropriate in line with Trust, professional and departmental guidelines.
• Undertake a range of delegated clinical duties relevant to the speciality and your current training and competence profile, as outlined in the clinical competency matrix within the attached job description.
• Accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
• Appropriately support patients with routine personal care needs.
• Promote privacy and dignity for all patients.
• Act as a chaperone; accompanying patients during examinations or when requested to provide some support.
• Assessment of clinic patients, including visual acuity, pressure checks, colour vision checks and observations.

You are required to apply for this role via apps.trac.jobs where you can track the progress of your application. This will enable us to handle your application quickly and efficiently. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly, as we will use this to contact you regarding your application throughout the process.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application. If you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR). The Trust reserves the right to close any vacancies from further applications once a sufficient number of applications has been received.

Trust policy requires that the cost of submitting & processing a DBS application is met by the successful applicant(s). DBS costs are recovered via salary deduction following commencement in post. The amount may vary based on the level required (Standard Disclosure £21.50 + £6.50 or Enhanced Disclosure £49.50 + £6.50).

Applicants must assess their own eligibility for apprenticeship opportunities in relation to the role. Eligibility is determined by specific residency requirements set by government funding rules and is assessed on a case‑by‑case basis.

Eligibility to work in the UK will be verified during the selection process. All candidates must already have the right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship.

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and follows the Wirral Safeguarding Children's Partnership and Wirral Safeguarding Adults Partnership Board policies and procedures. All staff must attend mandatory Protecting Vulnerable People training and adhere to these policies.

The Eye Clinic at Arrowe Park is the largest outpatient department in the hospital, seeing approximately 65,000 patients a year. The role is situated in a busy, fast‑paced environment where excellent communication skills are essential.