QA Quality Manager - Heritage Soap Manufacturer WFH

"The Bar is Back" - and we need your mechanical expertise, problem-solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year.

At Soapworks, we do more than make soap - we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. We produce high-quality, sustainable soap products for leading global brands.

We’re looking for an experienced Quality Manager with a strong background in BRC and ISO audits to lead our Quality function, supporting our business goals and maintaining the highest standards across all aspects of quality and our management systems.

Quality Manager

Glasgow - Hybrid

£45,000 - £50,000 per annum + 33 days holiday, rising with service

Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to Help@Hand (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More…

Full Time - Permanent

Hours of Work (37.5hrs per week) :

8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home)

Managing Director

4

Ethical, Sustainable, Trusted

UK’s Largest Bar Soap Manufacturer with a global customer base

products Featured In:
British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More…

Your Background / Skills :
Experience of managing a quality team, experience of running BRC audits as well as the ISO audits. Quality Management, Internal & external audit management. Quality assurance for in-process and finished goods manufacturing.

Beauty & Cosmetic manufacturing. Food manufacturing. FMCG manufacturing.

Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world’s top brands as a leading supplier and partner.

In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production.

As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious Eco Vadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we’re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create.

Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being.

We don’t just make soap - we create products that align with a better, more sustainable future.

As Quality Manager, you’ll manage the Quality function in support of our business goals involving all aspects of quality and our business management system standards.

• Lead and drive compliance with ISO and all certified standards.
• Own and manage the QMS, processes, and documentation to meet ISO
  22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
• Manage and develop the Quality Team and oversee daily operations.
• Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
• Set annual Quality objectives and deliver them on time.
• Define, monitor, and report on Quality KPIs.
• Coordinate and support external and internal audits, including traceability and recall exercises.
• Safeguard product quality—ensuring in-process and finished goods meet customer standards.
• Investigate complaints, non-conformances, and deviations; drive root cause analysis and implement CAPAs.

• Degree in a scientific discipline or extensive manufacturing experience with a strong focus on Quality systems.
• Proven track record in Quality systems and GMP compliance,…