Quality Assurance Specialist

Quality Assurance Specialist

Join to apply for the Quality Assurance Specialist role at Balfour Beatty plc

The Quality Assurance Specialist drives the development and implementation of quality systems and process improvements to ensure compliance with standards and reduce inefficiencies. The role fosters a culture of continuous improvement by leading cross‑functional audits, identifying areas of risk and best practice, and supporting team development in quality practices.

• Support execution of the audit programme: conduct regular internal audits, produce reports, support root‑cause analysis of NCRs, and track follow‑on actions through to completion.
• Identify areas of risk to the business and support implementation of effective mitigation measures where required.
• Enhance quality documentation, procedures and processes in line with standards and regulations.
• Undertake observer role during the execution of external audits on CPS.
• Monitor implementation of the Quality Plan across the business and verify that requirements are being met.
• Evaluate and provide feedback on tender reviews in terms of quality.
• Lead cross‑functional quality improvement initiatives and provide training so teams are better equipped to drive quality throughout the business.
• Promote a culture of quality excellence and continuous improvement, ensuring lessons learned are captured and behaviours aligned with quality objectives.
• Take ownership of personal development goals and mentor team members in quality principles.

• A relevant professional qualification, ideally a quality assurance professional certified to ISO
  9001 or a similar qualification from a recognised UK institution.
• Proven experience in quality assurance, quality control or process improvement roles within complex contractual environments.
• Experience of auditing, report writing, root‑cause analysis and managing non‑conformances.
• Strong knowledge of quality standards and methodologies (ISO 9001, Lean, Six Sigma).
• Strong stakeholder influencing and management skills.
• Experience driving continuous improvement initiatives.

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

• Smart working: flexibility such as staggered start and finish times and up to 40% remote working where roles allow.
• 25 days paid annual leave (pro‑rata).
• Family‑friendly policies: 28 weeks full pay for maternity/adoption leave; four weeks full pay for paternity/partner leave.
• Pension, share incentive plan, volunteering leave, recognition schemes and more.

Connect Plus Services (CPS) brings together the collective strength of our parent companies – Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole‑life requirement of thousands of assets across the network.

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing an inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.

We are a Disability Confident Employer and are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We also commit to offering applicants with a disability an interview if they meet the minimum requirements for the role.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Quality Assurance
• Industries:
  Construction