Quality Manager

ABOUT TRIP

TRIP’s mission is to create calm in the everyday chaos for our community, offering next-generation wellness products to power their lifestyle and nurture mental wellbeing.

Co-founders, husband and wife team Olivia and Daniel discovered plant-based wellness after a transformative personal experience and decided to launch TRIP in 2019 to bring the most delicious, highest quality functional drinks and supplements to millions of people globally.

Now the world’s #1 Calming Beverage Brand, TRIP’s award-winning drinks and wellness products are crafted with botanicals and adaptogens to help people relax, unwind and find balance. Since launch, TRIP has rapidly expanded from the UK to across Europe and North America, generating over $100 million in sales. TRIP products are now available in leading supermarkets, natural retailers and online.

Our vision is to become the global leader in calming drinks and supplements. Synonymous with calm in the same way Red Bull is with energy. We move fast, think big and are committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever. There has never been a better time to join our incredible team and be part of the movement!

We are on the lookout for someone extraordinary to join us as Quality Manager, where you will be responsible for overseeing the quality, food-safety and technical assurance of our drinks and Supplements portfolio. You will ensure that products meet the highest standards of quality, safety, legality and brand premium positioning. You will drive continuous improvement, supplier quality assurance, new product introduction support and maintain certification compliance (e.g., GFSI, BRC, HACCP).

With at least 5 years’ experience, preferably from the drinks Industry. You must be passionate about Food Safety and Quality and be excited to be a part of a fast-paced environment.

• Lead and maintain the company’s Quality Management System (QMS) and HACCP plans.
• Ensure top-quality standards across suppliers, production, packaging, and finished goods.
• Manage supplier quality – audits, approvals, KPIs, corrective actions, and risk reviews.
• Support new product launches with technical expertise and quality oversight.
• Be the ‘go to’ expert in complaint investigations, resolving quality issues and customer complaints, supporting suppliers in analysis and improvements.
• Monitor key quality metrics and drive continuous improvement.
• Ensure compliance with food safety laws, certifications (BRC, SQF, ISO 22000), and brand standards.
• Work closely with Operations, Supply Chain, R&D, and Marketing to align on quality goals.
• Keep documentation, records, and certifications up to date.

• Degree in Food Science, Chemistry, Microbiology, or related discipline.
• Substantial experience in a quality/technical role within the beverage or food & drink manufacturing sector
• Experience of working with co-packers / contract manufacturers
• Strong knowledge of HACCP, GMP, prerequisite programmes, food safety standards and certification schemes (e.g., BRC, ISO 22000, GFSI).
• Familiarity with shelf-life/stability testing in beverages, packaging interactions, carbonation, carbonation stability.
• Proven experience of supplier quality management (audits, KPIs, corrective actions).

This position is open to UK citizens, permanent residents, or individuals who have the legal right to work in the UK on a valid visa.

• Lovely, bright and spacious office 1 minute from Notting Hill Gate station, surrounded by TRIP pastel-coloured houses!
• Salary: DOE
• 4 days per week in the office with the option to work from home on a Friday
• Private Healthcare with Vitality including Virgin Gym 50% off
• Holiday: 24 days + birthday off!
• 1 Wellness Day
• Pension plan
• Potential to take part in the company share scheme
• TRIP product discount & Friends+Family codes
• Mindfulness support with Calm App membership
• Breakfast and snacks provided
• Sleep support with monthly Dream Drops CBD Oil allowance
• Working from Anywhere policy: 2 weeks per year in a maximum of 2 blocks
• Sabbatical:
  After 2 years of service, a 6-week sabbatical is available
• Dog Friendly office
• Regular team socials & events