Quality Assurance Specialist — Remote & Calibration Lead
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from Nex Rep's marketplace contractors to ensure client standards are met. You will monitor real-time and post-hoc activities, review customer satisfaction, and provide actionable recommendations to improve quality scores.
The role involves calibration sessions with clients, collaboration across teams, and delivering detailed scoring feedback to independent contractors.
We are currently recruiting a Quality Assurance Specialist — Remote & Calibration Lead for our team in Yuma, AZ, United States.
This is an excellent opportunity to take on the Quality Assurance Specialist — Remote & Calibration Lead role at Nex Rep LLC.
As a Quality Assurance Specialist — Remote & Calibration Lead, you will play an important part at Nex Rep LLC in Yuma, AZ, United States.
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