Remote Call Center QA Analyst — Elevate Customer Experience
-
Quality Assurance - QA/QC
IT QA Tester / Automation
Job Description & How to Apply Below
Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support Oklahoma's Medicaid program. This role monitors and evaluates customer interactions to ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service delivery.
For the Remote Call Center QA Analyst — Elevate Customer Experience position at Gainwell Technologies LLC, we are reviewing applications now.
Join Gainwell Technologies LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Call Center QA Analyst — Elevate Customer Experience role at Gainwell Technologies LLC, based in OH, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).