Quality Assurance Analyst - Customer Interactions; Remote
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure contractor work meets client standards.
Responsibilities include monitoring, trend reviews, calibration participation, and providing actionable feedback to improve client satisfaction and quality scores. Remote, daytime/evening hours with occasional travel as needed.
We are currently recruiting a Quality Assurance Analyst
- Customer Interactions (Remote) for our team in AR, United States.
The Quality Assurance Analyst
- Customer Interactions (Remote) role at Nex Rep LLC is now open for applications in AR, United States.
Join us at Nex Rep LLC as our next Quality Assurance Analyst
- Customer Interactions (Remote) in AR, United States.
This is an excellent opportunity to take on the Quality Assurance Analyst
- Customer Interactions (Remote) role at Nex Rep LLC.
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