Remote Quality Assurance & Client Calibration Specialist
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent contractors, identifying trends and ensuring client standards are met. You will work with certification and operations teams to drive quality across the marketplace.
Responsibilities include monitoring interactions in real time or after the fact, providing actionable feedback, calibrating scoring with clients, and presenting clear results to contractors.
We invite applications for the Remote Quality Assurance & Client Calibration Specialist position located in NE, United States.
Learn more about the Remote Quality Assurance & Client Calibration Specialist role in the description above.
We appreciate your interest in this position.
Join Nex Rep LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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