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Remote Call Center QA Analyst - Medi-Cal Compliance

Remote / Online - Candidates ideally in
Kettering, Montgomery County, Ohio, USA
Listing for: Gainwell Technologies LLC
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Quality Assurance - QA/QC
  • Healthcare
Salary/Wage Range or Industry Benchmark: 43000 - 62000 USD Yearly USD 43000.00 62000.00 YEAR

Job Description & How to Apply Below

Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program in a fully remote role. You will monitor and evaluate customer interactions to ensure accuracy, compliance, and a consistent customer experience across our contact center operations.

You will analyze quality results, participate in calibration sessions, and collaborate with Quality, Operations, and Training teams to strengthen service delivery and drive continuous

This posting is for the Remote Call Center QA Analyst
- Medi-Cal Compliance role at Gainwell Technologies LLC, based in OH, United States.

Join us at Gainwell Technologies LLC as our next Remote Call Center QA Analyst
- Medi-Cal Compliance in OH, United States.

We are currently recruiting a Remote Call Center QA Analyst
- Medi-Cal Compliance for our team in OH, United States.

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