Remote Quality Assurance Specialist; CX & Feedback
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and SMS interactions from the company’s independent contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-analysis monitoring, reviewing customer satisfaction, and providing actionable feedback to improve quality scores. Travel and remote work options may be involved accordingly.
This Full Time opportunity is for the Remote Quality Assurance Specialist (CX & Feedback) role at Nex Rep LLC.
Join Nex Rep LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Quality Assurance Specialist (CX & Feedback) role at Nex Rep LLC, based in Lake Michigan Beach, MI, United States.
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