Remote Call Center QA Analyst - Medi-Cal Compliance
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Quality Assurance - QA/QC
Job Description & How to Apply Below
Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program in a fully remote role. You will monitor and evaluate customer interactions to ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, participate in calibration sessions, and collaborate with Quality, Operations, and Training teams to strengthen service delivery and drive continuous
We are currently recruiting a Remote Call Center QA Analyst - Medi-Cal Compliance for our team in OH, United States.
The position is based in OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 43.000 - 62.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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