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Quality Assurance Analyst: Customer Interactions

Remote / Online - Candidates ideally in
Mandan, Morton County, North Dakota, 58554, USA
Listing for: NexRep LLC
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from Nex Rep’s independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.

Responsibilities include monitoring interactions, reviewing customer satisfaction, and providing actionable feedback to improve quality scores. Remote work is available nationwide with occasional travel for client meetings as needed.

Join us at Nex Rep LLC as our next Quality Assurance Analyst:
Customer Interactions in ND, United States.

We have an opening for a Quality Assurance Analyst:
Customer Interactions in ND, United States within Management & Operations.

This role, Quality Assurance Analyst:
Customer Interactions at Nex Rep LLC, could be your next opportunity.

Are you ready to take on the Quality Assurance Analyst:
Customer Interactions role at Nex Rep LLC?

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