Property Administrator

Property Administrator – LRG

Company: LRG Leaders (Leaders is part of LRG)

Location: Becket House, Worthing

Role

Summary:

The Property Administrator will support tenants and landlords, respond to inquiries, coordinate maintenance and ensure accurate record‑keeping throughout the tenancy. Full training is provided; prior experience is not required.

Salary: £28,000 inclusive of commission
Hours: Monday – Friday, 9:00 am – 5:30 pm
Probation: 6 months; up to 2 days a week can work from home after successful completion
Contract end: March 2027
Potential for permanency: Strong probability as business continues to grow

• Provide excellent telephone and written communication throughout the tenancy.
• Receive, triage, and resolve tenants’ maintenance requirements; communicate unresolved issues to landlords with solutions.
• Coordinate work with dedicated contractors and ensure completion within a 21‑day invoicing window.
• Maintain compliance with mandatory legislation and company processes.
• Collaborate with Property Inventory Clerks to ensure inspections meet policy requirements.
• Make “well‑being” calls to landlords and send regular updates via phone, email, or text.
• Contact landlords and tenants 2 weeks prior to vacation to explain check‑out procedure.
• Handle non‑managed deposits within the No Deposit Scheme.
• Communicate check‑out procedures through the Depositary site.
• Assist team leaders, heads of centre, and branch network in investigating lost units.
• Maintain high levels of communication with internal and external stakeholders.

• Excellent communication skills, both written and verbal.
• Professional telephone manner.
• Organisational, time‑management and detail‑oriented skills.
• Full UK driving licence.

• Career growth opportunities within the company.
• Market‑leading training and ongoing professional development.
• Access to a diverse portfolio of properties.
• Supportive and collaborative team environment.

• Competitive base salary and additional incentives.
• Quarterly and yearly awards.
• Salary‑sacrifice pension scheme.
• Generous holiday allowance, increasing by 1 day per year based on service.
• Excellent parental leave and newly introduced fertility policy.
• Staff discounts.

LRG is an equal‑opportunity employer and encourages candidates of all backgrounds to apply. LRG does not engage recruitment agencies for hiring; all applications are managed directly by the internal recruitment team. Unsolicited CVs or referrals from recruitment agencies will not be considered.