Online Trading Assistant
Watford, Hertfordshire, NN6, England, UK
Listed on 2025-12-30
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Retail
Customer Service Rep, Ecommerce
TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Europe
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense—you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world's leading off‑price retailer.
Job DescriptionThe Online Trading Assistant is responsible for supporting the vision through execution of online tasks for all country websites. Working closely with the Online Trading Officers and wider Trading team, the Online Trading Assistant will support the execution of product priorities across all websites while finding opportunities to improve the on‑site customer journey and maximise online sales.
What you’ll do- Partner with Online Trading to present credible opportunities to maximise sales online. Aim to improve customer engagement as part of everyday trading while adopting a customer mentality.
- Work closely within a GM Partnership to drive department sales and elevate the online customer experience.
- Review, share and identify themes in performance of brands, searches and product pages.
- Own and action regular website housekeeping including quick links, navigation, IBI and facets.
- Support the on‑site customer journey through proactively owning merchandising hierarchy mapping, updating as required to ensure product is reflected accurately across websites.
- Ensure a high‑quality delivery of early access programme through newly introduced automation tool.
- Support the activity plan through execution and development of product listing pages, sharing with e‑comm partners. Highlight new and exciting opportunities for upcoming activity across markets in a way that is possible through our website platform and available toolkit.
- Provide support for online trading events (such as Black Friday, Charity), ensuring clear and consistent communication throughout. Share findings to influence future decision making.
- Contribute and share competition analysis across online markets.
- Maintain website publishing guidelines; partner closely with the photo studio on ad‑hoc requests such as new changes and publishing priorities.
- Partner closely with IT in raising website defects and enhancement opportunities.
- Support the improvement of internal e‑commerce processes including automation opportunities.
- Commercial savvy, backed with a strong customer interest & focus.
- Analytical & technical skills, including use of SAP Hybris platform, Google Analytics and Bloomreach.
- Problem‑solving skills.
- Excellent team‑player with strong communication skills.
- Enthusiastic, curious and proactive self‑starter with aim to achieve results.
- Able to establish relationships quickly and engage with cross‑functional partners.
- Highly professional and can flex style and adjust to different audiences.
- Ability to deliver to tight deadlines while maintaining accuracy of work produced.
- Able to prioritise own workload.
- Can remain flexible in a fast‑paced environment.
You must have the legal right to work in the country you are applying to.
We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address:
73 Clarendon Road
Location:
EUR Home Office Watford GB
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