Head of Retail

Retail Director | Cheshire & Merseyside | £60,000  Benefits Are you a bold retail leader who thrives on challenge and change? We're seeking an experienced Director of Retail to lead the turnaround of a multi-site charity retail operation and build a profitable, sustainable future. This is a senior leadership role for a proven transformation specialist, someone confident making tough decisions, revitalising underperforming shops, and investing where growth and impact are strongest.

Key responsibilities include:

Leading and delivering a retail transformation strategy to stabilise, optimise and grow performance Taking accountability for commercial results, budgets, KPIs and profitability across the retail estate Reviewing the shop portfolio and making evidence-based decisions on investment, improvement or closure Driving operational excellence across customer experience, stock flow, visual merchandising and Gift Aid Leading, motivating and developing a large paid and volunteer workforce through change Ensuring compliance with all relevant legal, regulatory and governance requirements Working closely with the executive team to align retail activity with wider organisational strategy Acting as an ambassador for the organisation, championing its mission, values and brand You will bring: A strong track record of turning around underperforming multi-site retail operations Senior-level retail leadership experience with high commercial awareness The ability to inspire teams, manage complexity and deliver sustainable results What's in it for you: 30 days annual leave plus bank holidays The opportunity to use your skills for a good cause , delivering real social impact alongside commercial success This is a rare opportunity to lead a high-impact transformation and create a retail operation that delivers both profit and purpose.

Retail Director | Cheshire & Merseyside | £60,000  Benefits BH35091