Product Listing Assistant

Monthly Pay: $3,484 - $5,204 USD per month

This role updates online product listings so shoppers can find accurate item information. It provides administrative support within the product management team under a product team lead. The assistant works with merchandising staff, product specialists, and ecommerce operations colleagues to keep approved listing details consistent. This is a fully remote, desk-based position offering work from home in Ohio, United States. The role requires a 40-hour weekly commitment.

Working days and shift times may vary.

• Receive product listing requests through a shared work queue and team emails, then confirm the requested changes, source information, and assigned priority before starting.
• Check product names, item identifiers, descriptions, dimensions, materials, and variation details against approved source information supplied by product specialists.
• Maintain approved product attributes in a product information management system such as Akeneo, keeping required fields complete and values consistent across related items.
• Enter approved listing updates in a commerce platform such as Shopify, using existing templates and supplied text rather than creating promotional material.
• Assign products to approved categories and apply established tags so customers can locate related items through store navigation and filters.
• Match supplied product images to the correct items and variations, checking image order and flagging missing or mismatched files without modifying artwork.
• Preview listings before submitting them for review, checking displayed prices, variation selections, links, and formatting against the approved request details.
• Follow up with merchandising staff when source details are missing, and elevate conflicting information or publishing problems to the product team lead.
• Record completed changes, outstanding questions, and review status in the work queue, then check approved updates after publication for display errors.
• Meet quality expectations through accurate product details, timely turnaround, complete work notes, and follow-up until assigned listing requests are resolved.

• High school diploma or equivalent.
• No experience required; related experience with online product listings, ecommerce administration, or catalog updates is preferred.
• Basic understanding of product catalogs, item identifiers, product variations, category structures, and the importance of consistent attributes across an online store.
• Ability to compare approved source information with listing fields and identify missing values, duplicate entries, or mismatched product details.
• Comfort learning template-based product updates, preview tools, and approval steps while following written instructions and asking questions when information is unclear.
• Clear written communication for requesting missing details, explaining listing discrepancies, and keeping colleagues informed about unfinished requests.
• Ability to organize assigned requests by priority, maintain accurate progress notes, and complete routine checks without skipping required review steps.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home with desk-based responsibilities focused on online product listings and catalog maintenance.
• Structured onboarding and training on a commerce platform such as Shopify and a product information management system such as Akeneo, presented as example systems.
• Regular check-ins with the team lead to review priorities, discuss questions, and receive practical feedback on listing accuracy.
• Build skills in catalog management, product taxonomy, attribute consistency, and clear coordination across ecommerce teams.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.