Senior Account Manager - Global Legal Tech SaaS. Remote

UK Senior Account Manager – Global Legal Tech SaaS (Remote)

Are you ready to help shape the future of legal tech? At Actionstep we’re transforming how law firms work, and we’re looking for a dynamic Senior Account Manager to join our UK team.

• Position: UK Senior Account Manager
• Location:
  
  Hybrid – London (King’s Cross)
• Salary: £65,000–£75,000 Base, £170,000 OTE
• Benefits:
  Great benefits & perks

• SaaS/IT Sales
• Legal industry experience
• Salesforce CRM experience
• Consultative sales & account management
• Upsell, cross‑sell expertise

Actionstep is a pioneer in SaaS products specializing in legal practice management software. We’re a fast‑growing, dynamic business with a global customer base.

• Drive revenue growth by uncovering cross‑sell opportunities within our existing customer base.
• Deepen relationships with current clients, identify evolving needs, and position the right add‑ons or upgrades to maximise value, retention and satisfaction.
• Work closely with Account Managers and Customer Success to analyse usage patterns, surface insights, and proactively recommend solutions.
• Bridge service and sales, ensuring clients get the most from Actionstep while informing product and marketing with real customer trends.

• Experience in the legal industry, ideally with practice management and accounting software.
• Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets.
• Skilled in assessing customer needs, building trusted multi‑level relationships, and closing opportunities.
• Experienced Salesforce CRM user.
• Excellent communicator, presentation and written skills; confident engaging customers and internal teams.
• Proven relationship builder, strong negotiator, proactive problem solver with technical aptitude.
• Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans.
• High energy, positive attitude, strong work ethic, self‑directed, effective in fast‑paced environments.
• Able to work autonomously and as a strong team contributor.
• Effective time manager capable of juggling multiple work streams.

• Formal sales training/certification (e.g., SPIN, Challenger).
• Bachelor’s degree in Business, Marketing or related field.

• Further develop and grow your sales technique with support from leadership.
• Flexible working, unlimited leave.
• Competitive salary, pension contributions.
• Private medical, dental and life insurance.
• Socials, lunches, and team‑building events.
• Outstanding office in King’s Cross with free barista‑made espresso and free beer on tap.
• Relaxed and friendly team who genuinely care about and trust one another.
• Fantastic training and development opportunities.

If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high‑impact role, collaborate with brilliant people, and grow with a fast‑scaling SaaS leader.

Don't wait – apply now and help us power the next chapter of legal tech innovation.

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