Sales Adviser

Responsibilities

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process. You will need to demonstrate excellent interpersonal skills to build rapport with customers to understand their needs and requirements, including listening, questioning, empathy, product demonstration and closing skills. Reporting to a Sales Manager, you’ll be expected to:

• Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors.
• Have a thorough understanding of our product and pricing.
• Effective lead follow‑up skills to convert enquiries to site visits.
• Utilise our Sales methodology, schemes and incentives effectively to close a sale.
• Achieve sales targets in line with business requirements.

• Experience of delivering sales in a service environment e.g. house building, retail, hospitality, banking, estate agency.
• Commercially astute with a good understanding of the market and competitors.
• Understands and acts upon customer needs to maintain company reputation.
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
• Able to remain calm and controlled under pressure.
• Keeps up to date with new thinking including legislation, economic conditions and technology.
• Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
• Embraces change and explores new ways of working to help the continuous growth of the sales operation.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Able to build relationships across functions, internally and externally.
• Self‑starter who works effectively without direct management.
• Excellent communication skills.
• IT literate.
• Flexible with working pattern, must be able to work weekends and bank holidays.
• Flexible with travel, sometimes at short notice.
• Holds full driving licence and has use of a vehicle for business travel.

We’ve been nationally recognised as a 5‑star house builder since 2010 for supplying high‑quality homes for all generations. Unlike other house builders, we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We offer tailored opportunities for apprentices, graduates, experienced professionals and ex‑Armed Forces personnel to help us stay ahead and build the homes Britain needs.

We adopt a hybrid way of working which allows our office‑based colleagues to divide their time between the office, construction sites, sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.

• Competitive Salary
• Competitive Bonus Scheme
• Private Medical Cover – Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
• Choice of Flexible Benefits
• Enhanced Family‑Friendly Policies

Private medical cover

Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more – including physio and talking therapies. You can even add family members.

Pension

First‑class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment

All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and well‑being.

Financial Benefits

In addition to a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts.

Lifestyle Benefits

Cycle to Work scheme, reduced hotel rates, discounts at major retailers… These make a massive difference to the quality of your lifestyle.

So much more…

From paid volunteer and study leave, enhanced family‑friendly policies (including our Parents and Carers leave) to a share‑buying scheme, we have an incredible range of additional benefits.

• Entry level

• Full‑time

• Sales and Business Development

• Construction