SME Commercial Sales Advisor Tunbridge

# SME Commercial Sales Advisor Region:
South East

Location:

Tunbridge Wells Job reference: ANEE
01852##

Key Responsibilities
• New Business Development  Identify, contact, and convert new business opportunities within the SME commercial sector. Build your own sustainable and profitable client base across the local area.  
• Sales Planning & Prospecting  Conduct research into local businesses, market conditions, and competitors to identify and approach prospective customers. Use insight to develop and deliver a consistent sales pipeline.  
• Client Engagement  Understand clients’ individual business needs and provide tailored insurance solutions using NFU Mutual’s range of general insurance products.  
• Cross-Selling & Collaboration  Identify opportunities to refer clients to other NFU Mutual services such as Financial Services (Protection, Pensions, Investments), Risk Management Services, and Health & Safety Consultancy.  
• Agency Marketing & Community Engagement  Support the delivery of local marketing activity, including attendance at shows, events, and local networking opportunities to build your profile and the agency's brand.  
• Customer Experience  Deliver exceptional service standards at every stage of the customer journey, always meeting or exceeding expectations.  
• Compliance & Quality Standards  Ensure all activity complies with NFU Mutual’s regulatory requirements and Training & Competence scheme. Maintain accurate and compliant records of customer interactions and advice given.  
• Continuous Learning  Take responsibility for your ongoing development, keeping up to date with product knowledge, market changes, and compliance expectations.  
• Teamwork & Agency Contribution  Work collaboratively with colleagues across the agency to contribute to the overall success and customer experience.  
• Other Duties  Undertake any additional tasks as required by the Managing Partner or line manager to support the agency’s operations and objectives.  
*
* About you:

** Essential:  
• Proven ability to generate and convert new business leads  
• Excellent communication skills, both verbal and written  
• Strong initiative and the ability to work independently and proactively  
• High levels of personal integrity, professionalism, and resilience  
• Good IT literacy, including use of Microsoft Office and internal systems (e.g., iFaces, iAchieve, Insights)  
• Strong customer service and relationship-building skills  
• Ability to understand and meet customer needs with bespoke insurance solutions  
• Good local knowledge of the business landscape is advantageous  Desirable:  
• Experience in commercial insurance sales  
• Knowledge of NFU Mutual’s products and approach  
• Cert CII or equivalent insurance qualifications (or working towards)    
** Performance Expectations*
* • Delivery of agreed sales targets and KPIs  
• High standards of advice quality and customer outcomes  
• Proactive contribution to team initiatives and marketing campaigns  
• Effective time management and pipeline development  
• Compliance with NFU Mutual’s regulatory and conduct requirements##

Our commitment to you
• A supportive and friendly working environment  
• Full Training & Development will be provided which includes technical knowledge, Sales soft skills with the opportunity of a funded CERT CII qualification.  
** Benefits*
* • 25 days holiday plus bank holiday (after 4 years’ service an additional day a year up to a maximum of 5 days). In addition we provide 2 additional days holiday over the Christmas period  
• Benenden Health  
• 15 days working from home flexibility   
• Free parking in front of the office  
• Group Life Cover – 4 x salary   
• Eyecare cover  
• Unlimited access to Refer a Friend bonus scheme  
• Employee discounts on a range of NFU Mutual insurance policies  
• Pension contributions  Please apply in writing with CV and covering letter to: bethan   We will keep recruitment information (including interview notes) for no longer than is reasonable, and this is generally for a period of 6 months, after which they will be destroyed.  
** Closing date: 16 January 2026.*
* ** Please note you will be employed by an Agent of NFU…