Account Manager

Overview

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role can be based in either our London, Newcastle, Birmingham or Sleaford Office.

MRI is expanding quickly and we are seeking an enthusiastic, hard-working and entrepreneurial individual to join our Facilities Management Team. The Account Manager will need to understand their Clients’ business priorities and drivers and how they can maximise their return on investment from MRI solutions. Clients are based across the UK with a strong presence in Public Sector Healthcare organisations. Occasional travel will be required, however, online or remote working is encouraged where this makes sense including a mix of office and home working.

This is a quota carrying, individual contributor role. This role will suit individuals already in an Account Management or Business Development role looking to take the next step in their sales career.

• Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and sales development
• Recommend appropriate solutions and negotiate acceptable terms with the Client
• Achieve or exceed all quarterly and annual fiscal targets and objectives
• Identify opportunities for cross-selling an expanding range of MRI FM and related solutions
• Maintain regular contact with Clients using online meetings, telephone calls and Client User Forums
• Determine ongoing client requirements to meet their changing business needs
• Work closely with other stakeholders within MRI such as Legal, Sales Operations, Marketing, Product Development and Implementation Services teams
• Maintain timely and accurate sales forecasts in MRI CRM systems

• 5+ years of Account Management experience within the software industry
• Track record of sales or related achievement, operating in a target driven environment, customer centricity is key
• Very organised with good time management skills
• Confident and motivated with high energy
• Always looking for ways to improve and learn
• Excellent verbal and written communication skills
• The ability to communicate effectively and ask questions to identify sales opportunities
• Ability to work under pressure and meet agreed targets and deadlines
• Knowledge of the Estates and Facilities Management Software market or UK Public Healthcare sector would be an advantage but are not essential

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Private Medical Insurance and Health Cash Plan
• Competitive Personal Pension plan
• Parental Leave Program to spend time with your new arrival(s)
• 25 days of annual leave plus Bank Holidays, plus 15 hours of Flex Time Off
• Income Protection Plans
• Tuition Reimbursement Schemes
• Flexible working from anywhere in the world for two weeks per year

MRI continues to strive to amaze as a global industry leader in real estate software. This position offers an opportunity to contribute to MRI’s growth and client experience in the Prop Tech space.

As a global company, MRI Software is committed to being an inclusive employer, regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.