Sales Coordinator

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Sales Coordinator - Geosense is looking for an experienced Sales Coordinator to join our team on a full‑time, permanent basis, working hybrid 3 days a week in Bury St Edmunds, Suffolk.

Geosense is a market leader in the design and manufacture of high‑quality geotechnical sensors. With a strong reputation for innovation and reliability, we provide solutions that help engineers, contractors, and clients monitor and manage geotechnical projects with confidence.

• Competitive salary: £29,000 - £33,000 per annum
• Holiday: 25 days annual leave plus bank holidays
• Pension: company pension scheme available
• Additional: canteen with free food, Cycle to Work scheme, free on‑site parking, health & wellbeing programme, sick pay, and flexible working / work from home options.

As a Sales Coordinator, you will support the sales team by managing customer enquiries and orders, ensuring that service levels exceed expectations. This role requires excellent organisational skills, strong communication, and a commercial mindset to provide accurate updates and support both customers and internal teams throughout the sales process.

Working hours:

Monday – Friday 8:30am – 5pm.

• Positively represent Geosense and respond professionally to customer and stakeholder enquiries via phone and email.
• Liaise with internal teams to provide accurate updates on orders, lead times, and customer requirements.
• Generate quotes, raise proforma invoices, process orders, and maintain accurate records in the CRM system.
• Support Technical Sales Engineers with administrative tasks, workflow, and ensure product knowledge is up to date.
• Identify potential issues, propose solutions, escalate where needed, and follow company procedures while suggesting improvements.

• Minimum 2 years’ experience in a B2B sales‑aligned role and a strong understanding of the sales process.
• Highly organised, able to prioritise tasks, and work effectively under pressure.
• Clear communication, attention to detail, and a practical approach to problem‑solving.
• Confident using IT systems, working independently, and supporting a team.
• Adaptable to changing workloads and deadlines, commercially aware, and customer focused.
• Calm, friendly, and professional approach at all times.

If you have the relevant skills and experience for the Sales Coordinator position, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.

For any reasonable adjustments such as access or information in an alternative format, please inform us soon so we can make appropriate adjustments.

No recruitment agencies, please.