Key Account Manager - Humber and North East

Key Account Manager - Humber and North East

This is a 12‑month FTC role that ensures seamless patient access to all Astellas Urology products through strong account management and well‑executed plans across the territory. It focuses on growing the urology portfolio within each account to improve sales, market share, and profitability.

Acting as a trusted expert, the position brings deep product, therapeutic, and payer knowledge, along with an understanding of local and regional dynamics.

It involves developing and implementing effective account plans, building strong long‑term relationships with key customers, and supporting them in ways that benefit patients, the customer, and Astellas. Collaboration with internal teams is essential to remove obstacles, execute plans successfully, and ultimately exceed targets.

At Astellas we recognise the importance of work/life balance. We offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

• Being accountable for delivering the sales target for your territory, being recognised as the local NHS expert and simplifying the evolving NHS landscape.
• Maintaining strong relationships with key NHS stakeholders across all levels—including primary, secondary, tertiary, and payer settings—while developing and owning your territory business plan, influencing the regional account plan, and feeding into the national plan.
• Developing the local sales forecast and contributing to the regional forecast, while supporting the RBM in creating and delivering the regional business plan.
• Achieving territory sales targets by driving call rates, coverage, and frequency with identified customers, engaging payors, tertiary and secondary care physicians, hospital nurses, pharmacists, GPs, primary care clinical pharmacists, ANPs, and other relevant decision makers.
• Reviewing and updating value and access account plans in line with NHS and local health economy changes, developing and executing local value propositions with clinical and payer stakeholders, and creating an optimal access environment for advocates championing specialty brands.
• Leveraging MAx tools and resources to build the case for change, developing implementation plans to commercialise pathways and guidelines, and challenging restrictive guideline positions.
• Identifying and building relationships with clinical and non‑clinical decision makers, aligning products and services to their needs, and creating multi‑layer influencer maps.
• Providing market insights to the regional team, creating and implementing advocacy development plans, and ensuring key customers are endorsing treatment in first‑ or second‑line positions.
• Collaborating on ad hoc projects with colleagues across sales and head office functions, being responsible for your own compliance, and helping embed a strong compliance culture across the region and wider organisation.

• Sales vs. target
• Market share and market growth
• Performance vs. agreed business plan objectives
• Quality and content of account plans
• Positioning of treatment within local protocols
• Agree percentage of activity focused on target customers in target accounts
• In‑call quality and the ability to implement the campaign
• Adherence to Veeva minimum standards, expenses policy and HR policies and procedures
• Adherence to LMS training
• 100% Management of own budget

• Previous experience of success as a KAM working at primary, secondary care and payer level.

• Life science degree or equivalent.

• The is a 12‑month FTC position based in the Humber or North East.
• This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day a quarter in our Addlestone office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
• The role is field based with some travel within the UK and internationally (including overnight stays).
• Willing to work additional hours and/or travel as reasonably required by the business.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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