Sales Administrator

We here at Siamo Recruitment are representing a leading design and manufacturer who hold market share and are actively growing year on year.

They're on the hunt for a Sales Administrator who is a specialist at client relationships and customer satisfaction is at the heart of what they do.

This Sales Administrator role will provide you with the opportunity to build and nurture customer relations post sale. Ensuring the clients experience is second to none.

You will partner with supply chain, design and installation teams becoming a key point of contact for internal and external relationships.

Our client provides training, mentoring and a fluid career path for the individual looking to grow within a successful company.

• Hybrid working pattern (3 days from home)
• 26 days annual leave + public bank holidays
• Company bonus scheme
• Salary sacrifice EV scheme
• Company laptop and other facilities to work from home
• Parking onsite
• Bring your dog to work
• Regular company events
• Break and games room

• Process customer orders to the satisfaction of the customer and the company
• Process and expedite special purchase orders, to ensure that the products arrive in time for delivery or installation. Liaise with Supply Chain regarding possible orders to prepare stock deliveries
• Liaise with the warehouse to ensure customer collections are co‑ordinated
• Develop and control the quote pipe/bank system.
• Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale.
• Chasing quotations for the external and internal Design team and advise the Design team of progress of individual quotations
• Provide written and verbal quotations in response to customer enquiries and convert these into orders.
• Provide written quotation with supporting drawings and support the Internal Design Team.
• Chase payment for outstanding orders and invoiced Design work, and manage a debt account

• Previous sales support experience would be advantageous however not essential
• A natural passion for relationship building
• Previous customer service experience is essential
• Previous experience liaising with external and internal stakeholders
• Attentive and previous quoting experience
• Full UK Driving License due to rural location