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Mercat Tours Sales Executive

Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: ASVA: Association of Scottish Visitor Attractions
Remote/Work from Home position
Listed on 2026-01-04
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Business Development
  • Business
    Customer Success Mgr./ CSM, Business Development
Job Description & How to Apply Below
Location: City of Edinburgh

We are looking for a motivated, enthusiastic Sales Executive to join our fantastic and diverse team. You will be joining a supportive, ambitious organisation that takes pride in delivering high-quality experiences and building strong relationships with customers and partners.

Mercat is here for good.

We’re not about seasonal jobs, but lasting careers.
When you join us, you’re stepping into a permanent, secure job with top-notch training, career development and leadership that plans for the long-term good of our people, place and planet.

As a local family business and proud B Corp, we nurture our community to create a sense of belonging for our visitors and team alike.

That means we grow and thrive together, for good.

👉Choose Mercat for a reason, not just a season!

Your Skills and Strengths
  • Friendly, energetic, and helpful – someone who enjoys working with people
  • Knowledge and experience of marketplace
  • Strong analytical skills
  • Excellent organisational skills for time management, forward planning, and handling multiple priorities
  • Strong negotiating and communication skills
  • Confidence building relationships with a wide range of partners and clients
  • Passion for high-quality products, services, and customer experience
  • Ability to respond well under pressure
  • A desire be the best you can be
  • A sense of humour!
Main Duties and Responsibilities
  • Support the development and delivery of effective sales strategies
  • Take responsibility for achieving individual sales targets
  • Analyse sales performance and contribute ideas for improvement
  • Manage, and grow B2B and B2C relationships
  • Attend relevant sales missions, trade shows, and networking events
  • Secure and expand key trade accounts
  • Monitor and report on market trends, including visitor/customer behaviour, competitors, industry developments, threats, and opportunities
  • Collaborate with colleagues on new product or service development
  • Work with the Marketing Team to share key messages, support campaigns, and identify new markets
  • Provide sales knowledge and product insight to internal teams to support excellent customer service
  • Protect and enhance the company’s reputation by ensuring a consistent, high-quality customer experience
  • Deliver day-to-day sales activity with accuracy and enthusiasm
  • Work alongside industry bodies, tourism groups, strategic partners, or other organisations relevant to the sector
  • Manage allocated budget responsibly to achieve strong return on investment
  • Contribute positively to planning discussions and help shape future goal
Details
  • Permanent role
  • Part-time, 21 hours
  • Flexible working requests available from day 1 (e.g. condensed hours)
  • Hybrid working with work-from-home options
  • All IT equipment provided
  • Monday–Friday working week
  • 3-month probationary period
  • We are a Living Wage and Living Hours employer

Learn more:

Excited to join us but not sure you tick every box?
Don’t worry. We don’t do boxes!
Our promise to be an inclusive employer runs deep.

A Warm Welcome for Everyone
Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do – from the team we nurture, the visitors we welcome and the history we share.
We are continually growing to fulfil our ‘why’ – to make meaningful connections that benefit everyone in an inclusive way for all.

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