Cruise Specialist

Overview

One of the UK's largest independent tour operators and cruise agents is expanding its team of home‑working Cruise Consultants. You will handle incoming sales calls from various travel trade partners and direct customers, putting together tailor‑made cruise holidays including river, luxury and expedition cruising. Competitive basic salary, uncapped commission and the flexibility to work from home – no late nights or Sundays.

• Take enquiries over the phone and email for worldwide cruise holidays.
• Offer expertise, advice and knowledge to travel agent partners and customers about destinations, cruises, airlines and ground arrangements.
• Switch selling to different dates or cabins and provide packages that are "tailor‑made" to suit the individual needs of our clients.
• Convert sales enquiries into confirmed bookings.
• Reach and exceed sales targets to earn commission.
• Take advantage of opportunities and up‑sell whenever possible.

• Proven ability to meet/exceed sales targets while ensuring high levels of customer service.
• Minimum of 3 years' experience as a cruise specialist.
• Experience using a GDS, preferably Galileo.
• Knowledge of cruise and the travel industry.
• Confident, professional, friendly approach to building client rapport and forging long‑lasting relationships.
• Knowledge/experience of worldwide travel.
• Thrive in periods of pressure.
• Ability to manage multiple software applications.

• A competitive starting salary of £28,000 + uncapped commission.
• Fully home‑working.
• Remote training.

• Monday - Friday: 9am - 5:45pm.
• Saturday: 9am - 5pm (2 Saturdays per month with a day off in lieu).
• No bank holidays or Sundays.

Please follow the instructions to apply attaching your CV. For any further information please call or email. If this role is not quite right, but you have travel industry experience and are keen to find a new opportunity, please do send your CV – we may have something else that could be perfect for you! Know someone else who might be in travel industry opportunities?

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