Online Advisor B6 BB

The Position

Aston & Fincher have been operating in the hair and beauty industry for over 65 years, through those years we pride ourselves of being the best in the industry and are known for the great care we take with customers and employees alike.

We are looking for an enthusiastic Online Advisor
to contribute to generating sales for our company. You will be responsible for taking and processing orders over the phone, closing sales and maintaining good customer relationships.

An effective Online Advisor must be an excellent communicator and have people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by being in constant contact with our customer base and developing business.

• 29 days holiday per calendar year
• A contributory company pension scheme after 3 months service
• Free onsite parking
• Staff uniform
• Full induction and comprehensive training
• Social events
• Long service awards

• Assisting in answering questions about products or the company
• Direct prospects to the field sales team when needed
• Ensure all Refunds and Returns are processed effectively
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Print and process rep orders '-', }