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Lead Qualification Specialist; Phone

Remote / Online - Candidates ideally in
Saudi Arabia
Listing for: Novay AI
Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Sales
    Appointment Setter/ Scheduler, Telemarketing & Telesales, Inside Sales, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 28000 - 50000 SAR Yearly SAR 28000.00 50000.00 YEAR

Job Description & How to Apply Below

Position: Lead Qualification Specialist (Phone-Based)

NOVAY AI is a Saudi-based technology company specializing in AI-powered voice agents, intelligent customer communication, and business automation solutions.

Job Description

Company: NOVAY AI

Location: Saudi Arabia – Remote

Employment Type: Part-time

About NOVAY AI

NOVAY AI is a Saudi-based technology company specializing in AI-powered voice agents, intelligent customer communication, and business automation solutions.

Job Description

We are looking for a confident, well-spoken, and organized Lead Qualification Specialist to contact potential customers by phone, evaluate their interest, qualify leads, and schedule business meetings with our sales team.

This is a phone-based lead qualification role, not a direct sales or marketing position.

Key Responsibilities
  • Make outbound calls to assigned leads and potential business customers.
  • Communicate professionally with prospects in Arabic and English.
  • Understand customer needs and assess their interest in our solutions.
  • Qualify leads based on business requirements, decision-making authority, and potential opportunities.
  • Categorize leads as qualified, unqualified, or requiring follow-up.
  • Schedule and confirm meetings with interested and qualified prospects.
  • Follow up with leads through phone calls, Whats App, and email.
  • Maintain accurate lead information and communication records in the CRM.
  • Provide regular updates on calls, qualified leads, and scheduled meetings.
Requirements
  • Excellent spoken English and Arabic.
  • Strong telephone communication and interpersonal skills.
  • Confident and professional speaking manner.
  • Strong listening and questioning skills.
  • Good organizational and follow-up abilities.
  • Basic computer skills and ability to work with CRM systems.
  • Reliable internet connection and a suitable remote working environment.
  • Previous experience in lead qualification, customer service, or telephone communication is an advantage but not required.
  • Fresh graduates are welcome.
Performance Indicators
  • Number of leads contacted and qualified.
  • Lead qualification accuracy and quality.
  • Number of qualified meetings successfully scheduled and attended.
  • Follow-up completion and CRM accuracy.
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