Sales Development Representative

Company Description Curizen builds autonomous AI agents that go beyond conversations to execute real work. Our low-code, no-code platform enables businesses to deploy intelligent agents that resolve customer requests, automate workflows, and take secure actions across CRM, ERP, ITSM, and other business systems.

With human-like voice interactions, multilingual capabilities, omnichannel support, and seamless human handoffs, Curizen helps organizations improve customer experience, reduce operational costs, and protect revenue.

Our primary focus is businesses with 30-300 employees in logistics, retail/e-commerce, and travel/hospitality, particularly those handling high volumes of customer interactions.

Our platform also supports AI IT Help Desk, vendor and asset management, and broader business automation. Banking, telecom, manufacturing, and large enterprises are served through strategic, founder-led engagements.

Curizen moves businesses beyond AI conversations to autonomous actions and measurable outcomes.

Role Description The Sales Development Representative (SDR) role at Curizen is a full-time remote position based in South Africa, focused on generating qualified sales opportunities in the
** United States market**. The SDR will identify and engage U.S.

-based decision-makers through outbound cold calling, email, Linked In, and targeted campaigns using tools such as Apollo and Nooks. Responsibilities include researching accounts, conducting discovery conversations, qualifying prospects, and scheduling meetings that convert into qualified sales opportunities. The role primarily targets U.S. businesses in logistics, retail/e-commerce, and travel/hospitality, positioning Curizen’s autonomous customer service and agentic AI solutions. The SDR must maintain accurate CRM records, consistently follow up with prospects, and meet daily calling, qualified meeting, and pipeline generation targets.

Excellent English communication skills, strong cold-calling experience, and the ability to work
** U.S. business hours from South Africa
** are essential.

Qualifications

• Candidates should possess skills in Inside Sales and Lead Generation, with experience in prospecting, qualifying, and nurturing potential customers.
• Candidates should possess strong Communication skills, including clear spoken and written communication and the ability to explain technical concepts to business stakeholders.
• Candidates should possess Sales skills, with a track record of managing pipelines, meeting activity goals, and supporting deal progression.
• Candidates should possess Business Development skills, including account research, opportunity identification, and building long-term relationships.
• Experience in B2B software or SaaS sales, ideally within AI, enterprise software, or customer/IT service environments, is beneficial.
• Comfort working with CRM tools and sales engagement platforms, as well as using data to prioritize outreach and measure results, is beneficial.
• Self-motivated, organized, and able to work effectively in a fast-paced, high-growth environment with cross-functional teams.
• Professional fluency in English;
  German language skills are a strong advantage for working with local and regional customers.