Sales Operations Administrator; Remote - US , Mid-Atlantic)

Position: Sales Operations Administrator (Remote - US only, Mid-Atlantic)

A profitable, fast-growing cybersecurity solutions provider and value-added reseller serving large enterprises and government agencies is hiring a sales operations administrator. You will support a group of account executives and regional partners with quoting, order processing and CRM data work in a fast-paced sales environment. The role reports to a regional sales operations manager and works alongside sales operations specialists.

Responsibilities

• Create customer accounts, generate quotes and track sales opportunities in the company's Salesforce CRM
• Enter quote data and review opportunity details so orders are ready for submission
• Request quotes from vendors and distributors and maintain those partner relationships
• Act as a liaison between account executives, purchasing, accounting and contracts teams to process and track orders
• Send quotes to customers for e-signature through Docu Sign and support deal registration and renewal tasks
• Respond promptly to internal and external inquiries while juggling multiple tasks with shifting priorities

Requirements

• High school diploma or GED
• Two to three years or more of experience in customer service, sales support or a similar administrative role
• Outstanding attention to detail, strong follow-through and the ability to prioritize independently
• Strong written and verbal communication skills for email, phone and documents
• Intermediate proficiency with Microsoft Office and web-based tools; willingness to learn and use AI-enabled tools
• Ability to work a flexible schedule, including availability on the last day of a month or year to help process orders, and travel up to 15% when needed

Applicants must be based in:
United States.